Transform Your Garden

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request consultations, or communicate with us via phone, email, or our contact form.

How We Use Your Information

• Provide and deliver our gardening services
• Respond to your inquiries and requests
• Schedule appointments and consultations
• Send service updates and maintenance reminders
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call (773) 284-7605.

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Terms of Service

Effective Date: January 1, 2026

Service Agreement

By engaging Elite Garden Solutions for gardening services, you agree to these terms and conditions. Our services include garden design, landscape maintenance, plant installation, and related gardening activities.

Scheduling and Cancellation

Service appointments must be scheduled in advance. Cancellations require 24-hour notice. Weather-related postponements will be rescheduled at no additional charge.

Payment Terms

• Payment is due upon completion of services unless otherwise agreed
• Large projects may require a deposit
• Late payments may incur additional fees
• We accept cash, check, and major credit cards

Property Access

Client agrees to provide safe access to work areas and notify us of any hazards, underground utilities, or special conditions on the property.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for existing plant material health, weather-related damage, or conditions beyond our control.

Plant Warranty

We provide a 30-day warranty on installed plant material, subject to proper care and normal weather conditions.

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Disclaimer

Last Updated: January 1, 2026

Service Disclaimer

Elite Garden Solutions provides professional gardening services with care and expertise. However, gardening involves natural elements that can be unpredictable and beyond our control.

Plant and Material Disclaimers

• Plant survival depends on many factors including weather, soil conditions, and ongoing care
• We cannot guarantee plant survival beyond our warranty period
• Seasonal variations may affect plant appearance and growth
• Soil conditions may require amendments for optimal results

Weather and Environmental Factors

We are not responsible for damage caused by extreme weather conditions, natural disasters, pests, diseases, or other environmental factors beyond our control.

Property Considerations

Clients are responsible for marking underground utilities and informing us of any property limitations, restrictions, or hazards that may affect our work.

Professional Advice

Our recommendations are based on professional experience and current best practices. Results may vary based on individual property conditions and maintenance practices.

Third-Party Services

We may recommend third-party services or products. We are not responsible for the quality or performance of services or products provided by third parties.